Cass Unveils Truly Integrated, Wireless Expense Management
Wireless expense management can be purchased separately from Cass or integrated with Cass services for fixed telecom expense management. The new service was developed to meet the needs of Fortune 1000 companies and others that prefer an integrated solution for both fixed and wireless. Cass enables complete visibility, allowing organizations to obtain a comprehensive view of all telecom carriers, inventory and expenses from one platform.
“With this new offering, we’re helping employers control what is
typically their fastest-growing and most difficult to manage telecom
expense – wireless services,” commented
“A multi-year system development and quality assurance project culminated in the seamless delivery of an integrated solution,” Dwyer noted. “The growth in corporate-liable plans is causing more organizations to further evaluate their processes to gain efficiencies in serving employees as well as apply tighter process controls,” he added.
Enterprise-wide Wireless Management and Consolidated Reporting
Combining the services of a professional telecom staff, proven industry best practices and highly automated processes, Cass delivers a service that actively monitors plan utilization, down to the individual employee level. Cass’ web-based portal normalizes data across carriers and presents a carrier-neutral view. Clients can view both fixed and wireless spend by carrier, department or cost center, or service type (voice, data or SMS), and track trends as well. All reports are customized with the client organization's hierarchy and nomenclature, and can be downloaded directly to spreadsheets.
Features of Cass Wireless Expense Management Include:
- Easy-to-Use Employee Service Portal – Employees log onto a portal that serves as the employer’s online wireless catalog and make selections based on corporate-sanctioned options for wireless plans, devices, and accessories. Requests for approval are routed to managers, and email notification provides employees with order status.
- Change Management – Cass has a refined process to manage moves, adds, changes, disconnects (MACDs) for services and devices, enabling accurate inventory maintenance.
- Carrier Management - Cass manages vendor billing disputes and the recovery of credits.
- Usage Optimization – Cass systems include functionality to optimize plan utilization, making it easy to target devices with zero monthly usage for disconnection and identify opportunities for plan modification of high-volume power users or low-volume casual users.
- GL/Cost Accounting – Cass automates the process to allocate actual cost per device to the appropriate cost center and user.
About Cass
More information is available at http://www.cassinfo.com.
Source:
Cass Information Systems, Inc.
Jackie Engel, 314-506-5500